Step-by-step guide
Last updated: August 2026
Have these ready — it's what onboarding stalls on:
Grant the minimum the work needs. On Squarespace, the levels are:
| Access level / role | What it can do |
|---|---|
| Owner | Full control including billing and deletion. Keep this. |
| Administrator | Nearly full control except billing/ownership. |
| Website editor | Edit site content and design. |
| Store manager | Manage the store (for commerce sites). |
| Reporting/Billing/etc. | Scoped roles for specific tasks. |
1–2 minutes to invite; the agency accepts the emailed invitation.
Open Settings → Permissions & Ownership → Invite Contributor and grant the access — a few minutes.
Accept and confirm from their side, then start work.
Access is granted when:
The most common problems and how to fix them:
The agency must accept the email invite; resend if needed.
Owners control billing and can transfer the site. Use Administrator or a scoped editor role instead.
Contributors are invited by their own email with a role — no password shared, removable anytime.
Everything above is why agencies switch to a single link. HandItSafe requests exactly this Squarespace access for you — the client approves through Squarespace's official process in about three minutes, no password shared, and keeps a panel to remove it anytime. When the engagement ends, removing access is one tap with a full log.
FAQ
No. Contributors are invited by their own email with a role.
Admin or Editor depending on scope; avoid granting Owner.
Yes, from Permissions & Ownership. HandItSafe shows it in the panel.
Administrator or Website editor depending on scope. Avoid granting Owner.
Yes — grant Store manager for commerce-only access.
Keep reading
HandItSafe requests exactly this access in one link. No passwords. Your client keeps a panel to remove it anytime.