Glossary
Last updated: August 2026
It's Shopify's official agency method — no shared password, no 2FA sent to the wrong person, and a clear record of who accessed the store.
If you're an agency or a client trying to get set up quickly: a Shopify collaborator account is a special access type for agencies and developers to work on a store separately from the owner's staff logins, with its own permissions and audit trail. The practical takeaway is that you should never need to share a password to make this work — every major platform has an official way to grant access, and it can always be removed later.
HandItSafe requests exactly this access in one link. No passwords. Your client keeps a panel to remove it anytime.